This is a recurring theme on our blog. For some time ahead we are going to highlight selected parts of our new brochure (which you can find here).
In this post we will focus on: Order process and order flow
In many cases your needs are more than enough covered by our standard range, which is well defined and specified in regards of dimensions and capacity. In order to best meet your specific expectations and demands we must often adapt and change our standard solution to suit your specified situations. This is something we are used to and don’t mind doing for you. To assure the quality and achieve full satisfaction after delivery, we use a well-tested model which we describe for you here.
1. Order confirmation
It is important that all information is complete and correct when the order is issued. We clearly state the details of the order in the confirmation together with layout and enclosed illustrations. We always await your evaluation and confirmation before we start up the manufacturing process.
2. Approval of drawings
Before manufacturing we prepare and finish all the drawings, order all components that is not in stock and book the necessary capacity in the factory. When possible we also integrate surrounding equipment on the layout in order to minimize the possibility for errors. Has there been any changes after the order confirmation we always do a check with you as the customer.
When the machine is manufactured and assembled, there is a supply and quality inspection by a predetermined protocol. All dimensions and capacities are checked and documented. The equipment is then shipped complete with manuals and documentation, well packed on an export approved pallet.